Top tips for avoiding burnout

It’s the end of the day on a Friday so I’m not gonna keep you long.. My last (hopefully ever) burnout came after I worked

How to get paid – Let me (pretend to) run your finance dept

As a freelancer you wear many hats in your biz
One of the most important is getting paid!
But it’s not easy to be the person delivering a service and chasing payment
So let me do it for you!
Create a new email address, orwell@yourURL.com and pretend I run your payments

Swipe n I’ll show you how!
Just pretend you’re me!

From: Orwell McG [orwell@yourURL.com]

Hi [client name]

I’ve attached the invoice for [work description]. Please make the payment before [deadline], the payment details are included on the invoice.

Thanks for your business!

Orwell
Payments dept.
It lets you ask for money and chase late payments without having to feel weird or pushy

One of my clients has been doing this for months!
By putting distance between you and the money, it also makes a client feel more obliged to pay on time

In their mind you’re no longer a wee freelancer but a business owner with a team
Try it and let me know how you get on 🙂

So the client hates everything you make..

New projects are wonderful! Full of potential to make lovely designs. Interesting designs! Designs that push the boundaries of your skills and the client’s expectations..

How the mentoring programme works

I’ve got a programme that I’ve refined over my years as freelancer
It’s helped me at every stage of my career from sidegig freelancer to director

It works like this…
Happiness
More time
More money
Calm mind
That’s the results

But what does it actually mean for the freelancers I work with?
Growth
Systems
Audience
Basics
Basics
We can’t build a house on poor foundations, so first we cover the basics. Think of it as taking the chaos out of your head and gving you back control.

Audience
You gotta know your audience in order to appeal to them. We create predictable cashflow by understanding your audience and giving them what they need from you.

Systems
Imagine McDonalds if they didn’t have a process for making the food fast, it wouldn’t work right? We give you back your time by putting processes and systems in your biz to make the repetitive stuff super easy.

Growth
As you grow your needs change, so we identify the skills and the people you need to help your biz grow how you want it to

The programme works!

It’s worked in my business and it works for the freelancers that work with me

We lay the foundations, you learn the skills and know-how you need and you do it for yourself!

Wherever you are in your freelancer career, this process can help you get to the next stage

How to spot a time waster

How to spot a time waster

They’re vague about what they want

They say they have no budget

They don’t engage with your process

They agree to the price but want to delay payment

They ask you to copy someone else’s work

They try to micromanage you

They have unrealistic expectations

They’re quick with deadlines but slow with payments

What’s the solution?

Set some boundaries with you client at the start!

Steal my process for staying in touch with potential clients

Not every person who needs your service is ready to buy
It’s your job to be first in their mind when they are
But how can you stay in touch without feeling like you’re being pushy?

Swipe and I’ll show ya…
When you contact them, focus on solving their problem
Steal my process

Make a list of potential clients you’ve spoken to
Note their problem and how you’d fix it
Set a date to contact them
Whenever you see an article, event, post, video or if you create something that will help them with their problem, save it!
Send it to them when you get in touch

Swipe to see my script…
Steal my client script

Hiya

Last time we spoke you said you were working on [their problem], how are you getting on with it?

I saw this [name of thing you’re sharing], it has/shows you [describe useful section], I think it might be useful to help you out.

Let me know if it’s useful!

It shows you remember them and their needs
Gives them something that helps them
And offers the opportunity to get in touch

And you don’t ask for anything!

Try it and let me know how you get on 🙂

When they ask you to work during your holidays, copy this

A client wants you to work during your holiday time? We can’t have that! Copy this script and politely let them know you won’t be available
given the opportunity clients will…
steal your you time
holiday headspace
check your emails
convince
guilt working
don’t let them do it
you give so much
you deserve your holiday
recharge
recentre
expand your mind
don’t apologise
taking a break
desk
copy it

Manage your ego and learn to be the sidekick

Every hero story needs supporting characters
They’re the people the hero couldn’t succeed without
Batman has Robin and Alfred

Beyoncé had Kelly and Michelle

Pharell has N*E*R*D

Carol Davers has… well she’s Captain Marvel so…
Being a sidekick isn’t an insult, it’s a role you take when you realise you can’t be the hero in every story
The truth is
You can’t be the hero in your client’s story!
When you focus on helping them achieve their success
You will become more sucessful
So let them be the hero!
Be the sidekick, support their success and remember to ask for referrals 😉

Your identity iceberg explained

Your identity is made up of many things
Not all of them can be seen on the surface
This is how we all experience each other

When we start out in business, these are the things we see and admire about others

We see people’s actions, decisions and behaviours and we copy them, hoping they will bring us the same success

But if you’ve ever done this, you know it doesn’t work. That’s because we’re missing what’s below the water

These are what make you unique

You are you because no one has the same combination of skills, beliefs, values and identity that you do

The reason it feels weird to copy someone else is that you’re not being true to yourself

Only by using your skills to act on your beliefs and values can you be true to your identity

That’s when you’re at your best!

What’s below creates what’s above

If you want to chage your actions, decisions and behaviour, you have to start by changing what’s below the water

Challenge your limiting beliefs
Improve your skills
Question the root of your values
Choose to be who you want to be

Or change your environment!

Only you get to choose who you are

When did Rihanna become Rihanna?

When did Bowie become Ziggy Startdust?

Was Zlatan born a lion?

You get to decide who you are. Only when you choose to become who you want to be do you start acting like that person.

Don’t be passive in your own life, choose it.

Actions
Decisions
behaviour
skills
beliefs
identity
values
environment

How I became a £500 per hour designer

When I first started out as a freelancer making money was tough

I was inexperienced with a small folio and I didn’t know how to convince people to hire me to design their branding…
So I created Startup 101

A basic brand package that covered the main forms of comms for new companies in my area
Logo
Business card
Letterhead
Email signature

£600
The process worked like this

Client interview
Research
Sketches
Client chooses a sketch direction
Logo + mockups
Edits
Final files
It was a hit! I got loads of work

Quickly the £600 price tag became £800 became £1200 became £2000!

I knew the process inside out, I got better and better at knowing what the client needed, I refined my process, got clients to refer me to other businesses and, as clients built up, I increased my price
And I got so good at feeling what design was right for the client I cut out the sketch decision phase

I was delivering a single set of designs to a happy client it in just 4 hours
£2000 ÷ 4 hours = £500ph

If you’re struggling to sell all your services…

Choose a product you can create that your clients need

Design a process to create it

Learn how to sell it

Work the process till you know it inside out

Collect feedback and get happy clients to refer you

Up your price as you get better

How to avoid getting screwed when projects go wrong

Life would be great if it all went to plan…
But often times it doesn’t…
And in business, if you haven’t planned for a bit of mess

You can get screwed!
Luckily, planning for a few mistakes is easy to do

Swipe and I’ll show you how…
+20% That’s it, that’s the secret
Plan the project

Work out how long it will take

Then add 20%
That will make sure that when things go wrong you’ve got time to fix them

Time you’re being paid for!
So why let a fear of being yourself hold you back?

Things always take longer than you expect, and that’s okay!

Things always take longer than you thought

We all have our own shit going on and work at our own pace. Life gets in the way! So when it does…
Go easy on yourself!

Decide what you want, keep getting better every day and the life you want will come

How to create a PDF preset for Adobe CC

Tired of wasting time changing the settings every time you wanna export a PDF? Want to understand what some of those darn settings do? Check out this vid and I’ll show you how to create your own preset that you can use across all of the Adobe Suite 😀